Shipping policy

Shipping Policy

At Sizzle Nova, we take great care to ensure your order reaches you safely and on time. Below you will find all the important details about our shipping process.

Order Processing Time

All orders are processed within 24–48 hours (excluding Sundays and public holidays).

Once your order is confirmed, you will receive confirmation details through email or WhatsApp along with tracking information when available.

Order Confirmation Process

To ensure a smooth delivery experience:

Please provide a complete and accurate shipping address along with a valid contact number during checkout.
After placing your order, our team will contact you through WhatsApp within 24 hours for confirmation.
Orders that are not confirmed within 24 hours may be automatically cancelled.
Please keep your phone available during this time to avoid delivery issues.

Delivery Time

Major Cities: 3–5 Working Days
Remote Areas: 5–7 Working Days

Delivery times may vary slightly during sales, holidays, weather conditions, or courier delays.

Shipping Within Pakistan

We provide nationwide delivery across Pakistan through trusted courier partners including Leopard Courier, Trax, and other reliable services.

Cash on Delivery (COD) is available on all orders.

Shipping Charges

Standard Shipping: Rs. 99
Free Shipping: Available on orders above Rs. 3,000

Track Your Order

Once your order has been shipped, you will receive your tracking number through WhatsApp. You can use this tracking information to monitor your package through the courier partner's tracking system.

Delays & Exceptions

While we always aim to deliver your order on time, certain external factors such as weather conditions, public holidays, or courier delays may affect delivery timelines. We appreciate your patience and understanding in such situations.