Shipping policy

At Sizzle Nova, we take great care to ensure that your order reaches you in perfect condition and on time. Below is everything you need to know about our shipping process.

📦 Order Processing Time

• All orders are processed within 24–48 hours (excluding Sundays and public holidays). 

• Once your order is confirmed, you’ll receive an email or WhatsApp confirmation with tracking details.

📋 Important: Order Confirmation Process

To ensure a smooth delivery experience:

• Please enter a complete and accurate shipping address and valid contact number at checkout.

• Once your order is placed, our team will send a confirmation message via WhatsApp within 24 hours.

• If your order is not confirmed within 24 hours, it will be automatically cancelled.

We recommend keeping your phone reachable during this time to avoid cancellation.

🕒 Delivery Time

• Major Cities: 3 – 5 working days

• Remote Areas: 5 – 7 working days
  Note: Delivery times may vary slightly during sales, holidays, or weather delays.

🇵🇰 Shipping Within Pakistan

• We ship nationwide across Pakistan via trusted courier partners (Leopard, Trax.pk, etc.).

• Cash on Delivery (COD) is available on all orders.

💰 Shipping Charges

• Standard Shipping: Rs. 99.

• Express Shipping: Rs. 199.

• Free Shipping on orders above Rs. 1,000.

📲 Track Your Order

Once shipped, you will receive a tracking number via WhatsApp. You can track your package anytime through our courier partner’s website.

❗ Delays & Exceptions

While we strive for timely delivery, external factors such as weather, public holidays, or courier delays may affect shipping times. We appreciate your understanding and patience.

For any further assistance, feel free to contact us at:
customercentre_sizzlenova@yahoo.com